The Easy Cancellation Policy
  • Cancellation  request must be raised before Delivery the product
  • Customers can Directly cancel the order from Dashboard or Call us on +91-80 4855 2784  or email at
  • Refund of the order will get back in 7 working day to the same payment method.
  • No extra charges for cancelltion.
The Easy Return Process
  • Return request must be raised within 15 days, after receipt
  • Call us on +91-80 4855 2784  or email at
  • We will get the item picked up on your behalf from your place at a mutually decided time.
  • Whenever you choose to self-ship the item, dispatch it within 48 hours of raising the return request.
  • On receipt of the returned item, it goes through a quality check. If the item is damage-free, we will initiate the refund process within 48 hours
Terms & Conditions
  • Return the item within 15 days of the receipt.
  • Return in the same condition in which it was delivered to you.
  • Do not use, wash, alter/tamper the item.
  • A damaged item will not be eligible for return.
  • Item must have the original packing, labels, and tags intact, altered and illegible serial number will also void return.
  • We will initiate the refund or replacement once the item passes thorough quality inspection.
  • In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at We will replace it without any cost after examine the returned items
  • India: “15 Days Hassle-Free Return” is valid for purchase within India only.
  • International- Return policy is applicable on manufacturing defects only.

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